Customer Reviews - Chem-Dry Malaysia

Customer Reviews

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Chem-Dry (M) Sdn Bhd
4.7
Based on 98 reviews
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Bing Wong
Bing Wong
08:14 25 Nov 21
All the stains on my 2 sofa sets were removed. My woollen rugs were also well cleaned. The service team were polite... and did a fantastic job. Highly recommend if you need a professional cleaner.read more
Cc W
Cc W
03:30 22 Nov 21
The crew came and performed bed deep clean service. The first time wasn't satisfying, so they came for touch up... service. Mr Mustain and Mr Mohd. Azfar Hadi did a great job and turned my bed into seemingly a new one! They also explained what was the problem and what solutions they're going to use in advance. We're happy with the outcome and their service. Thank you.read more
Fongee Gan
Fongee Gan
16:56 05 Nov 21
The service was on time and good. Ms Lilian is friendly and responsive. I did sofa and curtains cleaning. My curtains... looks clean and fabric sofa looks brand new now. En Mus and En Syafiq are friendly and responsible too. They did their job diligently. Surely will engage their service in future.read more
JD Gill
JD Gill
06:36 29 Oct 21
Thank you Lilian & Team for the excellent service today. Absolutely professional, friendly and most importantly for... the great job done. Had a pleasant experience from the start until finish. Totally worth it. Well done !read more
En Hao Goh
En Hao Goh
07:25 21 Oct 21
Had 3 simple fabric chairs which were fairly heavily stained from years of 'attack' from food/drinks/pets etc. Thought... of reupholstering which would have been slow and costly. I called Chemdry to set up an appointment and they arranged for the next day. Familiar with condo managements, they asked the right questions re security and covid SOPs. Arrived on time the next day and did a super clean and professional job within 45mins. Fast great value and convenient. Now have 3 'new' chairs ! Thanks also to Lilian at HQ for efficient and friendly service.read more
M&M
M&M
04:02 14 Oct 21
2nd time using Chem-dry and very satisfied. Lilian is professional, responsive and most of all very pleasant to deal... with. The 2 guys that came over to do the cleaning was polite and meticulous in ensuring that my sofa and carpets were cleaned thoroughly. They also followed Covid-19 SOPs by wearing masks at all times even during the cleaning process. Will definitely recommend Chem-Dry to friends and family and a big shout out to Lilian who is always accommodating and ensuring that the customer is satisfied with the services provided.read more
Pravindran Sadananthan
Pravindran Sadananthan
07:00 06 Oct 21
Dealing with Chem Dry was a breeze right from the beginning. I got in touch with them to enquire on their cleaning and... sanitation service for my leather and fabric upholstery together with my curtains and drapes for in my living hall and bedrooms. I was attended by Ms. Lilian, their Business Development Coordinator who quoted me very reasonably based on the photos I had sent to her. Within the next couple days, the Chem-Dry technicians arrived to my place and they were extremely punctual. The technicians (Vijay, Kalai and Azfa) were very polite and maintained a high level of professionalism at all times. They made sure they laid cloth on the floor before bringing in their equipment and spent considerable amount of time to thoroughly to clean each curtain section and upholstery systematically. It was a lot of work for a solid 3.5hours! Based on my experience today, I can be sure of appointing their services in the future. Long story short.....Chem-Dry is HIGHLY RECOMMENDED! Keep up the good work guys!read more
Sharon Low
Sharon Low
08:37 29 Sep 21
Very happy with the service. Absolutely professional, from contacting them getting a prompt response, punctuality of... their technicians and friendliness and most importantly they did a great job!read more
Henry Tsen Tze Henn
Henry Tsen Tze Henn
01:57 24 Sep 21
Thank you Chem-Dry (M) Sdn Bhd carpet cleaning services. They have done excellent job on carpet cleaning and stain... removal. Definitely will engage them for their services again. Also thanks Ms Lilian for understanding customer needs and prompt respond on customer urgency. Recommended service and good job.read more
Jenny Poh
Jenny Poh
14:17 10 Sep 21
Awesome job! Cleaning was thorough - looks brand new, smells fresh and clean. Highly recommended!!!
Mohamed Diab
Mohamed Diab
14:57 02 Sep 21
I tried to remove a chocolate stain from my sofa with a foam cleaner and I just made it worth, my sofa is white... literally anything on that sofa makes a big scene, I couldn't believe it would be fixed but I called Chem Dry and the sofa is like a brand new one, they came on time, they were so professional and to the point ! Thanks againread more
Farhana Razali
Farhana Razali
07:04 07 May 21
On time, fast, friendly staff and overall quality service. Will call them again.
Desmond Nathan
Desmond Nathan
04:49 05 May 21
The service was really good, on time and precise. My Fabric sofa looks brand new now. Note to the cleaners - they were... really friendly and did their job diligently. And plus point to Lilian, she was really responsive and helpful in arranging everything. Thank you Chemdry, I will surely continue to use your services.read more
Sookleng Kok
Sookleng Kok
03:56 30 Apr 21
The cleaning team was very on time and they even reached 15 mins earlier so they started early. Lilian is extremely... helpful with my questions prior to my confirmation of the order. The technicians who came, Vijay and Azizul, were very prompt and professional with their job and advised me accordingly what I have to do. Two thumbs up for their excellent service!read more
Fatimah Md Noor
Fatimah Md Noor
04:21 19 Apr 21
Thank you to Chem-Dry for providing the service to clean curtain without taking my curtain down and clean within an... hour! First time tried to clean my curtain. I'm satisfied with service and the outcome to my curtain. Thank you Lilian for the great customer service!read more
Yunos Abdul rahman
Yunos Abdul rahman
06:28 15 Apr 21
Thank you Lilian and staff. This was the third time I hired Chem Dry Malaysia and I am very happy with the services.... You guys are the best!read more
Angela Joyce Sarmiento
Angela Joyce Sarmiento
05:07 02 Feb 21
I'm very satisfied of the cleaning service done to our sofa. Not to mention that they are very responsive too. I... contacted them Monday evening and they came Tuesday morning. It's very important to do this deep cleaning especially nowadays. Thank you very much ChemDry for a very satisfying job well done! Highly recommended.read more
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Chem-Dry Malaysia Facebook Review
4.6
Based on 19 reviews
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Sonia Aubert Selucci
Sonia Aubert Selucci
2021-02-16T02:15:42+0000
Brilliant service, arrived same day and finished in 2 hours. Beautiful result and price. High recommend
Bradley Chin
Bradley Chin
2021-02-09T04:29:28+0000
Had such a pleasant experience with Chem-Dry. I was put in touch with Susan, who recommended a same day clean up for my... sofa, which my child vomited on. She was extremely helpful and quick to reply, and an appointment was scheduled at 2pm. The workers came slightly before 2pm and were extremely thorough and careful when cleaning. The entire experience was seamless, and my sofa feels squeaky clean again! I definitely recommend Chem-Dry to those who require an efficient and effective cleaning service. Do give Susan a call or WhatsApp @ 0104571108 if you have any queries. I’ve attached some before and after photos of my sofa.read more
Hareiny Hilmy
Hareiny Hilmy
2021-02-03T12:56:40+0000
From enquiry right up to cleaning, everything was done professionally, timely and efficiently. Very punctual too (which... is very uncommon here for services in Malaysia, sorry to say), 10am appointment, 10am my doorbell was rang. No complaints!read more
Syaahid Zin
Syaahid Zin
2020-12-02T17:08:24+0000
Not recommended. They can’t remove the water colour stain on my carpet. The funny thing is that they’re not sincere.... They didn’t even tell me that they can’t remove the stay. They simply sent the carpet as if everything has been cleaned. Felt cheated. Dishonest. Doesn’t work at all.read more
Emma Butler
Emma Butler
2020-10-06T07:09:51+0000
Fantastic service where curtains are cleaned on-site. It is super convenient and fast! Definitely recommend 👍
Ruth Guise
Ruth Guise
2020-09-27T02:09:14+0000
Very responsive to enquiries, quick to make an appointment and the guys were on time, efficient and polite. All in all... reliable and good service.read more
Linda Lim
Linda Lim
2020-08-31T15:13:25+0000
Efficient Service & good response especially Ms Susan
Rich Nee
Rich Nee
2020-08-24T07:52:34+0000
We recommend Chem-Dry (Malaysia) Sdn Bhd for your carpet cleaning needs. we have been using them for few years and yes,... they have never disappoint us. Their member, Susan@010-457 1108 has been very friendly and helpful. Keep it up!read more
Gan Sooleng
Gan Sooleng
2020-08-18T13:19:08+0000
Chem-Dry provide good services to customer. From enquiries by phone call, received quotations and they started their... cleaning all on same day. 👍👍👍Their staff are friendly and serious on their work. 👍👍👍We very satisfied their services to solve our problems. (water damage-carpet restoration) Highly recommended ⭐⭐⭐⭐⭐read more
Anna Chidambar
Anna Chidambar
2020-08-13T13:59:17+0000
I sent an enquiry on mattress cleaning and got an immediate response. Very professional staff and immediate service.... Awesome experience and great results. Thank you staff and crew appreciateread more
Stein Erik Ross
Stein Erik Ross
2020-07-30T00:24:11+0000
I usually never post feedback, however, with Chem-Dry, I will. They provide a super service and are precise in every... step of the way, from quotation till delivery. The cleaners were all friendly and worked very efficiently. I really appreciate when things run as smooth as it did in this case. Top score from my side and will definitely recommend them to others!Contact Susan & team on 010 457 1108read more
Joanne Liew
Joanne Liew
2020-07-15T06:37:26+0000
Satisfied with the good and fast service!
Amir Isyam
Amir Isyam
2020-07-09T13:42:30+0000
They had cleaned my dad’s rented office in wangsa maju when it was returned to the him by the previous tenant. The team... they sent managed to get major stains out of the carpet and did a great job in cleaning the whole place. Special to Lilian Lim who was the supervisor in charge; she was very detailed on the job and was great at the after sale service with my dad.read more
Joyce Tee
Joyce Tee
2020-06-29T04:05:58+0000
Very good service and the staff are quite efficient and friendly.
Nigel Stanley
Nigel Stanley
2020-06-27T09:12:00+0000
I contacted Chem-dry just over a week ago asking could they help with a very expensive rug that I have that was in... desperate need of cleaning. A week later it was brought back on as new condition. Couldn’t be happier with the customer care, service and product. Highly recommended. Contact Susan on 601-4571108read more
Angela Leong
Angela Leong
2016-12-04T02:10:30+0000
Ji Youn Riaz Peter
Ji Youn Riaz Peter
2016-09-22T08:04:49+0000
Uma Shanthini
Uma Shanthini
2013-12-05T06:27:29+0000
EXCELLENT SERVICE..... MY SHOP CARPET SHINES BCOZ OF THEM.....
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