Rug Cleaning Service
We offer professional rug cleaning services and can clean your rug on-site at your home or you can choose to deliver it to our office. We also offer a pick up and delivery rug cleaning service.
Rug cleaning with Chem-Dry® brings the patterns and colours of your rugs back to their original beauty. We understand that your delicate fabrics are an expensive investment that, unlike regular carpets and upholstery, can last up to 150 years or more with proper care and attention.
That’s why we ensure that your rug cleaning work are carried out by our trained area rug specialists in our unique plant using a process combining craftsmanship, new technology, and powerful yet gentle cleaning solutions. It’s powerfully soft on your investment textiles.
Before we start the cleaning process for any rug, we photograph and inspect each rug thoroughly. After the dry process, we do a post inspection and wrap each rug individually for delivery.
Our Customer Service person will offer you the following options for your to choose from:
Rug Cleaning On-Site Service
When it comes to rug cleaning, we understand that these delicate and often valuable pieces need to be handled with care. Rugs can be cleaned on-site, but this will depend upon the extent of soiling, size and convenience to you.
Rug Cleaning Off-Site Service
Off-site cleaning will involve cleaning the rug at our purpose-built rug cleaning facility where once cleaned, restored and dried they will be re-vacuumed. We do a post inspection and wrap each rug individually for delivery to your office / facility.
Rug Cleaning – Types Of Rugs That We Clean
| Accent Antique Persian Bathroom Cheap Commercial Custom Flokati Gabbeh Handmade Indoor Outdoor Isfahan Kids Modern Navajo Outdoor Persian Silk Round Shaw Sisal Stair Tropical Wool | Antique Aubusson Braided Children’s Contemporary Designer Floor Hallway Hooked Industrial Jute Kilim Mohawk Nourison Oval Persian Wool Seagrass Shiraz Southwestern Throw Tufted Woven | Antique Oriental Bamboo Carpet Chinese Cotton Discount Floral Hand Knotted Indoor Iranian Karastan Kitchen Momeni Oriental Persian Rectangular Shag Silk Square Tibetan Turkish |
What Our Customers Say About Us!
Rozana Fauzi
02:16 01 Feb 22
We needed an urgent service for carpet cleaning. I talked to Lilian and she sent us Francis to do the evaluation. He... explained to us the process and their capabilities and the expectation of the project's carpet condition. Lilian managed to slot us promptly. The price is very reasonable. We are satisfied with their profesional service and the outcome. Thank you Chen-Dry. I know where to look for such service in the future projects.read more
Bing Wong
08:14 25 Nov 21
All the stains on my 2 sofa sets were removed. My woollen rugs were also well cleaned. The service team were polite... and did a fantastic job. Highly recommend if you need a professional cleaner.read more
Cc W
03:30 22 Nov 21
The crew came and performed bed deep clean service. The first time wasn't satisfying, so they came for touch up... service. Mr Mustain and Mr Mohd. Azfar Hadi did a great job and turned my bed into seemingly a new one! They also explained what was the problem and what solutions they're going to use in advance. We're happy with the outcome and their service. Thank you.read more
Fongee Gan
16:56 05 Nov 21
The service was on time and good. Ms Lilian is friendly and responsive. I did sofa and curtains cleaning. My curtains... looks clean and fabric sofa looks brand new now. En Mus and En Syafiq are friendly and responsible too. They did their job diligently. Surely will engage their service in future.read more
JD Gill
06:36 29 Oct 21
Thank you Lilian & Team for the excellent service today. Absolutely professional, friendly and most importantly for... the great job done. Had a pleasant experience from the start until finish. Totally worth it. Well done !read more
En Hao Goh
07:25 21 Oct 21
Had 3 simple fabric chairs which were fairly heavily stained from years of 'attack' from food/drinks/pets etc. Thought... of reupholstering which would have been slow and costly. I called Chemdry to set up an appointment and they arranged for the next day. Familiar with condo managements, they asked the right questions re security and covid SOPs. Arrived on time the next day and did a super clean and professional job within 45mins. Fast great value and convenient. Now have 3 'new' chairs ! Thanks also to Lilian at HQ for efficient and friendly service.read more
M&M
04:02 14 Oct 21
2nd time using Chem-dry and very satisfied. Lilian is professional, responsive and most of all very pleasant to deal... with. The 2 guys that came over to do the cleaning was polite and meticulous in ensuring that my sofa and carpets were cleaned thoroughly. They also followed Covid-19 SOPs by wearing masks at all times even during the cleaning process. Will definitely recommend Chem-Dry to friends and family and a big shout out to Lilian who is always accommodating and ensuring that the customer is satisfied with the services provided.read more
Pravindran Sadananthan
07:00 06 Oct 21
Dealing with Chem Dry was a breeze right from the beginning. I got in touch with them to enquire on their cleaning and... sanitation service for my leather and fabric upholstery together with my curtains and drapes for in my living hall and bedrooms. I was attended by Ms. Lilian, their Business Development Coordinator who quoted me very reasonably based on the photos I had sent to her. Within the next couple days, the Chem-Dry technicians arrived to my place and they were extremely punctual. The technicians (Vijay, Kalai and Azfa) were very polite and maintained a high level of professionalism at all times.They made sure they laid cloth on the floor before bringing in their equipment and spent considerable amount of time to thoroughly to clean each curtain section and upholstery systematically. It was a lot of work for a solid 3.5hours!Based on my experience today, I can be sure of appointing their services in the future. Long story short.....Chem-Dry is HIGHLY RECOMMENDED! Keep up the good work guys!read more
Sharon Low
08:37 29 Sep 21
Very happy with the service. Absolutely professional, from contacting them getting a prompt response, punctuality of... their technicians and friendliness and most importantly they did a great job!read more
Henry Tsen Tze Henn
01:57 24 Sep 21
Thank you Chem-Dry (M) Sdn Bhd carpet cleaning services.They have done excellent job on carpet cleaning and stain... removal. Definitely will engage them for their services again. Also thanks Ms Lilian for understanding customer needs and prompt respond on customer urgency. Recommended service and good job.read more
Jenny Poh
14:17 10 Sep 21
Awesome job! Cleaning was thorough - looks brand new, smells fresh and clean. Highly recommended!!!
Mohamed Diab
14:57 02 Sep 21
I tried to remove a chocolate stain from my sofa with a foam cleaner and I just made it worth, my sofa is white... literally anything on that sofa makes a big scene, I couldn't believe it would be fixed but I called Chem Dry and the sofa is like a brand new one, they came on time, they were so professional and to the point !Thanks againread more
Farhana Razali
07:04 07 May 21
On time, fast, friendly staff and overall quality service. Will call them again.
Desmond Nathan
04:49 05 May 21
The service was really good, on time and precise. My Fabric sofa looks brand new now. Note to the cleaners - they were... really friendly and did their job diligently. And plus point to Lilian, she was really responsive and helpful in arranging everything.Thank you Chemdry, I will surely continue to use your services.read more
Sookleng Kok
03:56 30 Apr 21
The cleaning team was very on time and they even reached 15 mins earlier so they started early. Lilian is extremely... helpful with my questions prior to my confirmation of the order. The technicians who came, Vijay and Azizul, were very prompt and professional with their job and advised me accordingly what I have to do. Two thumbs up for their excellent service!read more
Fatimah Md Noor
04:21 19 Apr 21
Thank you to Chem-Dry for providing the service to clean curtain without taking my curtain down and clean within an... hour! First time tried to clean my curtain. I'm satisfied with service and the outcome to my curtain. Thank you Lilian for the great customer service!read more
Yunos Abdul rahman
06:28 15 Apr 21
Thank you Lilian and staff. This was the third time I hired Chem Dry Malaysia and I am very happy with the services.... You guys are the best!read more
Angela Joyce Sarmiento
05:07 02 Feb 21
I'm very satisfied of the cleaning service done to our sofa. Not to mention that they are very responsive too. I... contacted them Monday evening and they came Tuesday morning. It's very important to do this deep cleaning especially nowadays. Thank you very much ChemDry for a very satisfying job well done! Highly recommended.read more
Sim Wie Boon
2023-03-28T00:10:40+0000
10/10 would recommend for curtain cleaning. Great service, punctual and friendly. Susan, the person I dealt with, was... very helpful and took her time to explain the services they have. 👍read more
Lynette Yeow
2022-05-20T06:45:29+0000
Needed a white sofa cleaned & Chem-Dry was recommended by the sofa company. Professional, efficient service from start... to finish. Personal attention from Susan Pak on quotes, booking, follow up and from experienced Mus/Azizul on cleaning duty. May not be the cheapest, but value for money. Will definitely use them again.read more
Salaamin Zakri
2022-04-27T13:01:57+0000
Mustain/Vijaya: Professional service, the crew were very thorough with their job. They are willing to walkthru the... process with you if asked.Susan: Inquiry response, quotation and appointment booking were smooth. Much appreciated especially since we were seeking their service during peak season (Raya).read more
Mohd Farid
2022-03-10T04:33:30+0000
I chatted with dedicated staff of Chem Dry Malaysia,Ms Susan. She was very helpful and answered all my questions... concerning stinking office premise due to water leaking and assist me to solved the matters. Also thanks to the dedicated helper of Chem Dry Malaysia for excellent services rendered until the end. Reliable company with reasonable and best price in town.read more
Chee Chun Chan
2022-02-05T06:07:57+0000
5 STAR Value & Service, Lilian Leong gave an amazing value and ChemDry staff were professional and always following... SOP! Lilian friendly lady and always giving reasonable quotations and advising throughout the whole process from start to finish! Will definitely engage again in near future!read more
Leroy Lilian
2022-01-04T02:13:10+0000
bad service. sofa clean surface only, inside all still very dirty. not professional at all. dissapointed
L Khai Yeh
2021-11-25T03:08:16+0000
Very good & highly recommend.Nice & professional technician sanitized all places in the house.Reasonable price +... excellent services.read more
Tahúca Garcia
2021-10-30T15:34:22+0000
RUINED MY RUG, PLEASE REFRAIN FROM USING THIS COMPANY!!! On November 2020 I trusted this company Chem Dry to wash my... Persian rug valued RM12,000. They happily picked up the rug from my home in KLCC stating to rest assured they will do a fantastic job and returned it back a week later with an invoice for the service. I did ask them if they knew how to deal with it and they told me they were the biggest rug cleaner company in Malasya not to mention that Chem Dry was internationally wellknown. I did believed them…. To my surprise, once I open the rug, I discovered that it was COMPLETLY RUINED! Colors have faded and feeling was not silky anymore but completely rough. Even more, my light cream/off white rugby was now beige/brownish with two with two different colors along the surface of the rug. Company acknowledged the damage, apologized and took it back to try and recover the damage. Neither to say that the rug returned even worst. Company offered to pay RM700 as a compensation so we could take it to another rugby cleaner to do a better job. We visited 3 professional Persian rug sellers (Great Eastern Mall, Damangsara Shopping, Abee Rugs) and all three said nothing could be done to save it. Company refuses to pay anything for the damage of a very expensive rug. I will not get my beautiful rug again but want to make sure that NO ONE ends up with the same TERRIBLE experience I have gone through. I have already cried my rug, gone through very sad faces of professional rugby dealers who know the effort it takes to handmade one of these. Please be careful as this is not what you want for your rug and neither for your health as company owners have no empathy for rugs nor customers. RUINED MY RUG, PLEASE REFRAIN FROM USING THIS COMPANY!!!read more
Bradley Chin
2021-02-09T04:29:28+0000
Had such a pleasant experience with Chem-Dry. I was put in touch with Susan, who recommended a same day clean up for my... sofa, which my child vomited on. She was extremely helpful and quick to reply, and an appointment was scheduled at 2pm. The workers came slightly before 2pm and were extremely thorough and careful when cleaning. The entire experience was seamless, and my sofa feels squeaky clean again! I definitely recommend Chem-Dry to those who require an efficient and effective cleaning service. Do give Susan a call or WhatsApp @ 0104571108 if you have any queries. I’ve attached some before and after photos of my sofa.read more
Hareiny Hilmy
2021-02-03T12:56:40+0000
From enquiry right up to cleaning, everything was done professionally, timely and efficiently. Very punctual too (which... is very uncommon here for services in Malaysia, sorry to say), 10am appointment, 10am my doorbell was rang. No complaints!read more
Syaahid Zin
2020-12-02T17:08:24+0000
Not recommended. They can’t remove the water colour stain on my carpet. The funny thing is that they’re not sincere.... They didn’t even tell me that they can’t remove the stay. They simply sent the carpet as if everything has been cleaned. Felt cheated. Dishonest. Doesn’t work at all.read more
Emma Butler
2020-10-06T07:09:51+0000
Fantastic service where curtains are cleaned on-site. It is super convenient and fast! Definitely recommend 👍
Ruth Guise
2020-09-27T02:09:14+0000
Very responsive to enquiries, quick to make an appointment and the guys were on time, efficient and polite. All in all... reliable and good service.read more
Rich Nee
2020-08-24T07:52:34+0000
We recommend Chem-Dry (Malaysia) Sdn Bhd for your carpet cleaning needs. we have been using them for few years and yes,... they have never disappoint us. Their member, Susan@010-457 1108 has been very friendly and helpful. Keep it up!read more
Anna Chidambar
2020-08-13T13:59:17+0000
I sent an enquiry on mattress cleaning and got an immediate response. Very professional staff and immediate service.... Awesome experience and great results. Thank you staff and crew appreciateread more
Stein Erik Ross
2020-07-30T00:24:11+0000
I usually never post feedback, however, with Chem-Dry, I will. They provide a super service and are precise in every... step of the way, from quotation till delivery. The cleaners were all friendly and worked very efficiently. I really appreciate when things run as smooth as it did in this case. Top score from my side and will definitely recommend them to others!Contact Susan & team on 010 457 1108read more
Amir Isyam
2020-07-09T13:42:30+0000
They had cleaned my dad’s rented office in wangsa maju when it was returned to the him by the previous tenant. The team... they sent managed to get major stains out of the carpet and did a great job in cleaning the whole place. Special to Lilian Lim who was the supervisor in charge; she was very detailed on the job and was great at the after sale service with my dad.read more
Joyce Tee
2020-06-29T04:05:58+0000
Very good service and the staff are quite efficient and friendly.
Nigel Stanley
2020-06-27T09:12:00+0000
I contacted Chem-dry just over a week ago asking could they help with a very expensive rug that I have that was in... desperate need of cleaning. A week later it was brought back on as new condition. Couldn’t be happier with the customer care, service and product. Highly recommended. Contact Susan on 601-4571108read more
